Support for Individual Members

The Directors of Member Support Services (MSS) have a wealth of experience in school and district based administration in BC, as well as training in negotiation, investigations, and school law. They are available to support members and provide guidance in a variety of areas relating to employment as Principals and Vice-Principals in the public sector. Discussions between members and the Member Support Services department are always held in strict confidence.

The following services and supports are available to individual members by the MSS Department:

  1. Professional guidance relating to educational leadership
  2. Contract reviews and guidance
  3. Teachers’ Pension Plan information 
  4. Formal representation and support for:   
  • Harassment and bullying complaints and investigation
  • TRB Complaints
  • Discipline or misconduct allegations and investigations
  • Terminations
  • Challenging meetings or conversations with senior management
  • Mediations
  • Liaising with senior management on the member’s behalf 
  • Contract reviews and guidance
  • Teachers’ Pension Plan information 

Please reach out to MSS for support with any of the above information, or for assistance with any employment related questions or concerns. We will provide support, or point you in the right direction.

Find out more about what to expect when being represented by MSS during an investigation or other employment related issue.

Contact info:

1-800-663-0432 Toll Free in BC


The BC Principals' & Vice-Principals' Association is a voluntary professional association representing school leaders employed as Principals and Vice-Principals in BC's public education system. We provide our members with the professional services and supports they need to provide exemplary leadership in public education.

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